Optix Communications, Inc. (OptixCom), founded in 2001, was the pioneer of compact and high density parallel optical transceivers (4-channel 10 Gb/s and 12-channel 40 Gb/s) for short reach data storage applications, and an early contributor of the XFP MSA. Following the evolution and standardization of optical transceiver technology in the industry, we’ve continued to expand our product portfolio over the last 16 years. OptixCom currently offers a comprehensive product line of various optical transceivers for optical communication and networking markets.
OptixCom is a privately owned enterprise and has been profitable for over a decade. The company is based in the United States and serves customers globally. In 2016, we opened a new sales office in Germany to expand markets and serve customers in the growing European regions. We are one of the very few companies who have uniquely specialized in the optical transceiver technology and products in Europe. Currently we sell products directly to the customers. Please contact us directly in our U.S.A. or Europe office with your inquiry.
Uncompromising service and product quality are two key values we offer to our customers to meet their business needs with satisfaction. Inquiries for quote, delivery, and technical support are routinely answered within 24 hours or sooner. Our engineering team even goes the extra mile to assist in the design of prospective customers by discussing pros and cons, and selecting the most appropriate optical transceivers for their specific applications. We value our customers not as a slogan, but it’s just a reality of our daily service to them. Many of them have been with us over 10 years, which is a true testimony of our service and product quality to the customers.
Typical lead-time for product delivery is next day for stock items and 2-3 weeks for factory orders. The failure return rate of our products is less than 0.01%. Our goal is 100% customer satisfaction. All products are backed by unconditional guarantee (i.e., no- hassle replacement) with a standard 5-year warranty. Custom design solutions are also available upon request for special applications. The presence of our offices in the continents of North America and Europe also provides the customers with around the clock service and support, no matter where they are located.
North America and Europe are two major regions where OptixCom actively serves customers of all sizes, from large multi-billion dollar corporations to small and medium enterprises. The majority of our customers are network equipment manufacturers, communication service operators, security system integrators, and others using optical transceivers for niche applications in the industrial, aerospace, and military markets. Our customers include well-known public companies as well as established businesses in the private sectors.
OptixCom's optical transceivers primarily serve the datacom and telecom markets, which demand large bandwidth capacity, low interference, and highly reliable and secure optical links in their networks. The datacom market is driven by the Ethernet, Fiber Channels, and InfiniBand standards for several network applications: datacenter storage networks, local area networks, and computer networks for server farms. The typical telecom markets cover SONET, SDH, and FTTX applications. OptixCom also develops optical transceiver modules for high definition video links with SDI, DVI and HDMI standards. OptixCom's offering of the data and video optical transceiver products provides the markets with a comprehensive and complete solution for the rising need of bandwidth driven by the popular use of the Internet.
OptixCom offers more than 300 optical transceiver products for a variety of needs. The optical transceiver is designed with high performance ICs, laser optics, and photodiodes. Customers select optical transceivers based on several factors: package form factor, data rate, optical wavelength, transmission distance, optical fiber type, interface connector, power budget, and operating temperature. Standard optical transceivers use two optical fibers for signal transmission and receiving. Bi-Directional (BiDi) optical transceivers use only one single strand of optical fiber (single mode or multimode) for both transmission and receiving. All of OptixCom’s products are RoHS compliant. The following is a summary of the product features offered by the OptixCom’s optical transceivers.
OptixCom fully supports the initiative related to “conflict minerals” as directed by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. We are committed to avoiding the use of certain “Conflict Minerals” that will directly or indirectly finance or benefit armed groups in the Democratic Republic of the Congo (DRC) or adjoining countries. “Conflict Minerals” currently include: columbite-tantalite (coltan), cassiterite, gold, wolframite, or their derivatives (tantalum, tin and tungsten). The suppliers of OptixCom are required to comply with the following requirements and provide compliance report using the Electronic Industry Citizenship Coalition and Global e-Sustainability Initiative (EICC-GeSI) Conflict Minerals Reporting Template. Suppliers are required to source Conflict Minerals only from sources that are identified as DRC Conflict Free, and shall supply OptixCom with products that will not directly or indirectly fund armed conflict in the DRC or adjoining countries.
Suppliers are required to develop policies, procedures, due diligence processes and management systems that are reasonably designed to prevent products or minerals that are not DRC Conflict Free from entering our supply chain and to provide transparency as to the source of any Conflict Minerals.
Suppliers are required to pass on these requirements to their supply chain partners who supply them with products containing any Conflict Mineral.
We evaluate our relationship with our suppliers on an ongoing basis, and we will consider the extent to which a supplier has failed to reasonably comply with this Conflict Minerals Policy. If we determine that a supplier's efforts are deficient, we will take any appropriate action, including terminating our relationship with the supplier.
The only personal information we may collect from the people visiting our web site is the inputs of “Inquiry” form in the “Contact Us” web page. The sole purpose of this inquiry form is to help customers to request product information. We use this information to respond to your inquiries and for internal purpose only. OptixCom maintains a strict "no-spam" policy. Your contact information will not be sold or rented to a third party. We also do not collect credit card information in any way in our website. Any financial transaction is processed through physical check payment, bank wire transfer, or a secured credit card payment link included in the invoice handled by a reliable third party service provider.
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